Every business operator understands the importance of establishing Norms and Standards. This tool is used to measure the satisfaction of the employee and the guests. The ability to maximize this allows for the general success of any business. In essence the employee service profit chain is crucial to long term profitability. At RJH we pride ourselves on having worked with some of the most progressive companies establishing these norms and standards.
Guest and Employee Standard Services:
- Complete Evaluation of Employees
- Complete Evaluation of Services
- Development and Implementation of Norms & Standards
- Measuring Systems
- Employee Evaluations
- Guest Surveys
Completed or Ongoing Projects:
- Balmoral Golf & Country Club
- Le Geant (Tremblant)
- Le Diable (Tremblant)
- Vallee Des Forts
- Mont Ste Marie Golf Course
- Brudenell II (Dundarave)
- Brudenell Resort Golf Academy
- ASC
- Sugarloaf Golf Course
- Valley Ridge Golf & Conference Centre